Shipping policy

Shipping Policy

 

Processing Times

 

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

 

Shipping Rates & Delivery Times

 

We ship Australia-wide.

 

Estimated delivery times:

• Standard Shipping: 3–8 business days
• Regional areas may take longer depending on location

 

Shipping costs are calculated at checkout unless otherwise stated.

 

Free Shipping

 

We may offer free shipping promotions on selected orders or over a certain spend amount.

 

Tracking

 

Once your order has been shipped, you will receive a tracking number via email.

 

Delays

 

Roo Gear is not responsible for delays caused by Australia Post or external courier services, especially during peak periods.

 

Incorrect Address

 

Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrectly provided addresses.